Journal · Your property
Between bookings: preparing your home for the next guests
One group leaves in the morning; the next is expected that afternoon. In between, the house needs cleaning, the bedrooms need making up, and everything agreed for the welcome needs checking. When you are abroad, those few hours depend on good coordination. Once you have passed on your confirmed bookings, Emilie organises this handover at your villa or apartment on the French Riviera.
Two times to confirm before arranging the work
Departure and arrival times help determine when the teams can work. Include the number of guests and the bedrooms they will use: a family occupying the whole villa has different needs from a couple staying for a few days. If plans change, let Emilie know as soon as possible so that everyone has the right information.
You or your agency continue to handle bookings and the rental calendar. Emilie coordinates preparation on site around the stays you have confirmed.
Cleaning that suits your home
In a villa, the bedrooms are only part of the work. The living areas and any outdoor spaces included in the agreed service also shape how the property is prepared. An apartment rented during a congress in Cannes will have different requirements. With Emilie, you specify which areas need preparing and how you would like the home presented to guests.
Emilie brings together and coordinates the cleaning teams, arranges their visits and oversees the agreed work. The professionals carry out the cleaning. Her role is to follow the preparation and tell you when a decision is needed, particularly if a problem falls outside the planned work.
Plan the linen before making up the bedrooms
Twin beds, an extra sleeping space, more towels: the needs of the next stay should be clear before the rooms are made up. Specify which sets of linen to use and any presentation preferences you would like to retain.
Emilie coordinates the linen service and changes with the people involved. If an item is missing or needs replacing, she lets you know; purchases remain subject to the arrangement agreed with you.
Check the house before handing over the keys
Once the work is finished, the preparation still needs checking against the agreed points: bedrooms, access and essential equipment. Emilie then organises the welcome and key handover, together with the instructions you want guests to receive.
If something appears wrong, she informs you and can coordinate a professional after your approval. A visual check does not replace their diagnosis. You need to know what has been done and what still needs attention before someone arrives at the door.
Before passing on the next booking
Gather the expected dates and times, guest numbers, bedrooms to prepare and instructions specific to the property. Add the contact details of anyone authorised to approve work or expenditure if necessary. The guide to handing over a confirmed booking explains this step.
To define the cleaning, linen and welcome you wish to entrust to Emilie, see the holiday rental guest support service. These tasks can be coordinated while you retain control of your listings, rates and bookings.
* AI-generated editorial illustration; imaginary scene.